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for all your support needs, give us a call
Telephone Support.

Telephone Support.Call for more info.

Priority telephone support is available to customers who do not have an on-site warranty. This service provides customers with general computer, network and printer support.

Remote Login.

Remote Login.Call for more info.

Granthams offer a service whereby we can remotely login to your computer via the internet and attempt to resolve any technical issues you may have.

On Site Call Out.

On Site Call Out.Call for more info.

We can also send out a fully qualified engineer offering on-site solutions for computers, networks and large format printers.

Qualified Engineers

Large Format Printer Support

Granthams were one of the first companies in the UK to develop and sell affordable solvent printing systems.

All the hardware solutions we supply come with a manufacturers warranty, which takes immediate effect upon installation. We pride ourselves on being your first port of call should you experience any issues going forward, and act as a first line of support to advise and log your queries with the manufacturer so you don't have to.

With many years experience in the installation, configuration and support of systems from a variety of different manufacturers, our staff can install, configure and support your sign and print hardware as well as provide you with a prompt and expert after-sales service for inks and media. In addition to Solvent systems, we also offer a wide range of printers for -

  • Promotional Printing
  • Exhibition Pop-up and pull up displays
  • Point-of-sale Signage
  • Labels & Stickers
  • Vehicle Graphics
  • Wall & Floor Graphics
  • Banners
  • Functional Signage

Our support services can also include -

  • Telephone support contracts with reduced call out charges
  • Routine maintenance update visits including pump, head and damper changes to ensure smooth running of your printer
  • Full On-site warranty options including all parts and labour.

Services List.

We provide a wide array of flexible support services

Mac & PC

Granthams offers different levels of computer support ranging from full onsite warranty to telephone support options with a much reduced callout charge if the problem needs an onsite visit.

Server & Backup

We know how important your data is, we can implement Windows or Mac server systems and recommend and install suitable backup solutions. Be it physical on-site or cloud backup.

RIPs & Profiling

We have expert knowledge of software RIP systems such as Onyx, ColorGATE, Flexi, SignLab and Rasterlink Pro and are able to offer additional training and telephone support options.

Roland / HP Printer Service

Reliable technical support, plotter servicing and plotter repair for HP Designjet plotters in the North West of England along with Qualified engineers offering on-site solutions for Roland large format printers.

Warranty Services

We can offer after market warranties on a huge range of printers and plotters, so you can always be safe in the knowledge there is someone to hand should the worst happen.

Training

Granthams are able to offer a wide range of training both on-site and at our Preston showrooms. Training is on a 'one to one' basis and can be adapted for all levels of knowledge.